Whether you take your car to a mechanic for a routine oil change or to have it fixed completely by a specialized shop depends on the problem. A quality independent shop will handle most common repairs, while specialty shops have specialized equipment and ongoing training. A good technician will let you know when your vehicle needs a more complicated repair or when it is better to take it to a dealership. Some problems require specialized care, such as electronics. Safety recall work requires a dealership.
In addition to routine maintenance, auto repair shops can also perform warranty service. While some repair shops do want repeat customers, others use the warranty as a justification to refuse service. The service you receive should be covered by the warranty. Besides, an expert mechanic can make your car look brand new. By investing in the training of your employees, you can increase the overall level of quality and service. And remember that you’re only as good as your weakest member.
Experience plays a major role in auto repair. Experienced technicians have more skills and can deal with many different types of vehicles and problems. Certified technicians also offer high-quality services, so be sure to look for them. Ask for written estimates so that you’ll know exactly what to expect. In some cases, a shop may even have a motorist Assurance Program (MAP) or American Automobile Association (AA) approved status.